Refund Policy

Policy revision date: August 24, 2026

A refund review is available for merchandise that is damaged, defective, sent incorrectly, or materially inconsistent with the description. Our store does not accept returns for changed preferences, buyer remorse, or an incorrectly chosen product.

Evidence and deadline

The request must reach us no later than 30 days after delivery and include the order number, checkout email, problem description, and photos or video showing the merchandise and packaging. An item must not be mailed back before authorization.

Decision, refund, or replacement

After we assess the evidence and any authorized return, an approved refund goes to the original payment method. Financial institutions set posting times. If replacement is suitable and inventory permits, we will provide the next steps; an unapproved shipment may not be accepted.